How We Work

Understand

Business, audience, goals, context, digital presence.

Analyze

Relevant website and digital signals.

Identify

Problems, weaknesses, opportunities, and potential friction.

Prioritize

Separate based on context and potential impact.

  1. Important
  2. Useful
  3. Optional

Improve

Recommendations and, where appropriate, implementation support.

The goal isn't to find the most problems. It's to find the problems and opportunities worth acting on.